Dear Mr. You Hai,Thank you so much for your wonderful feedback and for choosing Harper MT Haryono for your stay.We are delighted to hear that you had a perfect trip and enjoyed the food served in our restaurant. It’s also a pleasure to know that our team was able to assist you by safely keeping your forgotten driver’s license and ensuring it was returned to you—your peace of mind is always our priority.Your kind words truly motivate us to continue delivering excellent service to all our guests. We hope to welcome you back again in the near future for another great experience!Warm regards,Ahmad RoviqDuty Manager
Dear Mrs. Daisy,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. The cleanliness and comfort of our guests are our top priorities, and we regret that we did not meet your expectations on this occasion.We take your concerns seriously and have immediately addressed them with our housekeeping and engineering teams. The stained blankets will be inspected and replaced where necessary, the air conditioning system is being thoroughly checked to prevent future issues, and pest control measures have been reinforced to ensure a more hygienic environment.We truly appreciate your mention of our convenient location near Halim train station. However, we understand that a comfortable and hassle-free stay is about more than just location, and we are committed to making improvements.Should you choose to stay with us again, please reach out to me directly, and I will personally ensure that you have a much-improved experience. Once again, we apologize and appreciate your valuable feedback.Best regards,Ahmad RoviqDuty Manager
Dear Mrs. Daisy,Thank you for sharing your feedback with us. We truly appreciate your kind words about our breakfast, strategic location, 24-hour check-in, and friendly staff. However, we regret to hear that the cleanliness of the blanket, bed, and toilet did not meet your expectations.Your comfort and satisfaction are our top priorities, and we take cleanliness concerns very seriously. We have addressed this matter with our housekeeping team to ensure stricter quality control and thorough inspections before each guest's arrival.We value your input and will continue working on improving our services. We hope to have the opportunity to welcome you again and provide you with a much-improved experience.Best regards,Ahmad RoviqDuty Manager
Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you had a pleasant experience at our hotel. Your satisfaction is our top priority, and we continuously strive to provide a comfortable and enjoyable stay for all our guests.If there is anything specific that stood out to you or any areas where we can improve, we would love to hear your thoughts. Your insights help us enhance our services to ensure an even better experience for your future visits.We truly appreciate your kind words and look forward to welcoming you back to Hotel Harper MT Haryono Jakarta soon. Please do not hesitate to reach out if you need any assistance in planning your next stay.Best regards,Ahmad RoviqDuty Manager
Dear Valued Guest,Terima kasih banyak atas ulasan positif yang Anda berikan! Kami sangat senang mendengar bahwa Anda dan keluarga menikmati pengalaman menginap di Harper MT Haryono, dan bahwa kami dapat membuat perayaan tahun baru Anda menjadi lebih berarti.Kami berharap dapat menyambut Anda kembali di hotel kami untuk pengalaman menginap yang lebih menyenangkan di masa mendatang.Salam hangat,Ahmad RoviqDuty Manager
Dear Sir/Madam,Thank you for taking the time to share your wonderful experience! We are thrilled to hear that you enjoyed our convenient location, spacious and comfortable rooms, and excellent amenities such as the outdoor pool, gym, and restaurant with a varied breakfast selection.We’re also delighted to know that our fast Wi-Fi and friendly, efficient staff contributed to making your stay enjoyable. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering exceptional service.It’s fantastic to know that you found great value in your stay, and we look forward to welcoming you back for another memorable experience in the future!Best Regards,Ahmad RoviqDuty Manager
Dear Mr. Razi,Thank you so much for taking the time to share your feedback! We are delighted to hear that you loved your room and found it both clean and spacious. Our team works hard to ensure our rooms are well-maintained and comfortable for all our guests, and we’re happy to know it met your expectations.We’re also pleased that our strategic location near the Whoosh station was convenient for you during your stay. We always aim to provide our guests with easy access to nearby transport options for a seamless experience.We truly appreciate your kind words and look forward to welcoming you back on your next visit. If there’s anything we can assist with in the future, please don’t hesitate to reach out.Best Regards,Ahmad RoviqDuty Manager
Dear Sir/Madam,Thank you for sharing your feedback about your recent experience. We appreciate your suggestion regarding the variety in our food menu, particularly in the selection of cakes and snacks. Your input is valuable in helping us improve and cater to our guests' preferences.Rest assured, we will review your comments with our culinary team to explore how we can enhance our offerings to better meet expectations. Should you have any specific suggestions or preferences, we’d love to hear them so we can further tailor our menu.We hope to welcome you back in the future and provide you with an even more enjoyable dining experience.Best Regards,Ahmad RoviqDuty Manager
Dear Mrs. Susiana,Thank you for sharing your thoughts about your recent stay with us. We are glad to hear that you found our property pleasant, but we are truly sorry to learn that the quality of amenities and the level of service from our staff did not meet your expectations.Your comfort and satisfaction are our top priorities, and we regret any inconvenience you experienced. Please rest assured that we will address your concerns with our team to ensure improvements are made. Providing warm and attentive service is something we strive for, and we will work to ensure all our guests feel genuinely welcomed and valued.We appreciate your feedback, as it helps us grow and improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Best Regards,Ahmad RoviqDuty Manager
Dear Mr/Mrs. Linwenxin,Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service to every guest.We look forward to welcoming you back to Harper MT Haryono Jakarta in the near future and providing you with an unforgettable experience. Thank you for trusting us with your choice of accommodation!Best Regards,Hermawan PriyatnaGeneral Manager