Dear Valued Guest,Warm greetings from The Grove Suites by Grand Aston.Thank you for your review, we truly appreciate you taking the time to share your experience with us. We’re delighted to hear that your stay was a good one, and we hope to welcome you back for an even more memorable visit next time.See you again at The Grove Suites by Grand Aston!Best Regards,Alain John John SiwyGeneral Manager
Dear Valued Guest,Greetings from The Grove Suites by Grand Aston.Thank you very much for your wonderful review. We are delighted to know that you enjoyed our extra-large room and had a great overall experience. Your kind words truly mean a lot to us.We sincerely look forward to welcoming you back again very soon.Best Regards,Alain John John SiwyGeneral Manager
Dear Valued Guest,Warmest greetings from The Grove Suites by Grand Aston!Thank you very much for sharing your kind review. We are delighted to learn that you enjoyed our spacious and comfortable suites, as well as our convenient location near the business district and Epicentrum Mall.Your positive feedback truly means a lot to us, and we look forward to welcoming you back for another pleasant stay in the near future.Best regards,Alain John John SiwyGeneral ManagerThe Grove Suites by Grand Aston
Dear Mr. Razali Zainudin,Warm greetings from The Grove Suites by Grand Aston.Thank you for sharing your positive feedback.We are delighted to know that your stay exceeded your expectations and that our team made you feel welcomed and well-accommodated from the moment you arrived.We truly appreciate your kind words and look forward to welcoming you back on your next visit to The Grove Suites by Grand Aston.Warm regards,Alain John John SiwyGeneral Manager
Dear Travel Rythm,Warm greetings from The Grove Suites by Grand AstonThank you for choosing to stay with us and for taking the time to share such a detailed review. Your feedback is truly valuable for us to reflect and continuously improve.We sincerely apologize for the inconvenience you experienced upon arrival, particularly with the condition and cleanliness of the first room. This is not the experience we aim to deliver, and we appreciate you informing our team so we could take immediate action. We are glad to hear that the room move handled by our staff, especially our Manager Arry, helped improve your stay and provided a more comfortable experience.We are also grateful for your positive notes regarding our spacious room, breakfast selection, afternoon tea, and direct access to Epiwalk Mall. It is wonderful to know that these aspects made your stay more pleasant.Thank you once again for your constructive feedback and recommendation. We truly hope to welcome you and your family back in the near future, and provide an even more seamless and enjoyable stay.Best Regards,Alain John John SiwyGeneral Manager
Dear Valued Guest,Greetings from The Grove Suites by Grand Aston.Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments regarding the room condition, cleanliness, and maintenance have been shared with our respective departments for immediate improvement.We truly regret that we did not meet your expectations on this occasion. Please rest assured that corrective actions are being taken to ensure a much better experience for our future guests. We are, however, glad to know that you enjoyed our breakfast and appreciated our location. We hope to have another opportunity to welcome you back and provide you with more pleasant and comfortable stay.Best regards,Alain John John SiwyGeneral Manager
Dear Valued Guest,Greetings from The Grove Suites by Grand AstonThank you so much for your kind words and for sharing your experience with us. We're delighted to hear that our team made your stay pleasant with their friendly and helpful service. Your appreciation means a lot to us!We’re also glad we could accommodate your late check-out request and that you enjoyed the convenience of our location and nearby dining options.It would be our pleasure to welcome you back again whenever you have the opportunity to visit. Until then, safe travels and warm regards!Warm regards,Alain John John SiwyGeneral Manager
Dear Mr. Value Guest,Greetings from The Grove Suites by Grand Aston,Representing the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. We also thank you for the compliments given to our staff, we will be happy to convey them.Thank you once again for your stay and feedback, looking forward to welcoming you again at The Grove Suites by Grand Aston at the soonest.Best regards, Alain John John SiwyGeneral Manager
Dear Valued Guest,Greetings from The Grove Suites by Grand Aston,Representing the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us. We also thank you for the compliments given to our staff, we will be happy to convey them.Thank you once again for your stay and feedback, looking forward to welcoming you again at The Grove Suites by Grand Aston at the soonest.Best regards, Alain John John SiwyGeneral Manager
Dear Mr. Shaya Alshayaa,Greetings from The Grove Suites by Grand AstonRepresenting the management and all of The Grove Suites staff we thank you for taking the time to leave a pleasant positive review and are happy to know that you enjoyed your stay with us.Thank you once again for your stay and feedback, looking forward to welcoming you again at The Grove Suites by Grand Aston at the soonest.Best regards,Alain John John SiwyGeneral Manager