Dear guest, thank you for staying in Villa Lucrezia and thank you for your feedback. Indeed we are wondering if it's referred to another place and anyway let us underline some important issues: we serve a selection fresh fruits not only at breakfast time, but fresh fruit is available for free H24. Each morning we receive fragrant and still warm bread, pastries and Tuscan focaccia from one of the best bakeries in town, thus it's impossible to serve old bread. Our breakfast is a typical Tuscan one where our guests have a selection of local products and it reflects our traditions. Concerning the man at the reception perhaps you did not notice that he had a big hortopedic brace following a bad clavicole fracture, this the reason why he wasn't able to help you.