Dear Valued Customer First of all, we would like to express our sincere thanks for your warm concern towards Shilla Stay. For future excellence in our services, we are consulting with the concerned team about the you mentioned. All your suggestions will be treated as valuable information for further improvements in our customer services. We promise to serve you better in the future. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace. General Manager Shilla Stay Haeundae