Thank you for sharing your feedback. We’re glad you found our team so helpful during your stay. We appreciate your comments about parking and will review how this information is communicated during the reservation process. Your input helps us improve the guest experience.
Thank you for sharing your feedback. We’re sorry your experience wasn’t as expected, and we understand how important thorough housekeeping is during a hotel stay. Your comments have been shared with our team to help us focus on areas where we can improve. We appreciate your perspective and the opportunity to do better in the future.
Thank you for sharing your feedback. We're glad you enjoyed our courteous team and spotless rooms, and it's great to hear the membership issue was resolved promptly. Your comments help us continue to provide a seamless experience for every guest. We hope to welcome you back soon.
Thank you for sharing your feedback. We’re glad to know your check-in experience was smooth and that our team provided helpful information about amenities. We appreciate your comments about the room and will review this with our team to improve future stays.
Thank you for letting us know about your experience. We’re sorry your stay wasn’t as expected, and your feedback has been shared with our team for review. We appreciate you highlighting these concerns and will work to address them moving forward.
Thank you for taking the time to share your feedback. We’re sorry to hear that aspects of your stay did not meet your expectations.Regarding parking, we do charge a daily fee because we offer secure, gated parking, which provides an added level of safety and peace of mind for our guests. To our knowledge, we are currently the only hotel in Albuquerque that offers this type of secured, gated parking option.We also apologize for the inconvenience caused by our bar and restaurant being temporarily closed during your stay. We understand how disappointing that can be, especially when you had planned to dine on property, and we regret the disruption to your plans.Additionally, we are concerned to hear that no one was available at the front desk during your checkout. This is not the level of service we strive to provide, and we will be addressing this with our team to ensure proper coverage moving forward.We appreciate your feedback, as it helps us identify areas where we can improve, and we’re sorry that your experience did not leave you with a better impression.
Thank you for sharing your experience at Sheraton Albuquerque Airport Hotel. We’re glad you enjoyed your clean room and that our team could accommodate your early arrival. It’s great to know our team members responded supportively when the mirror issue occurred, and that you still had a positive visit overall. We hope to welcome you back on your next trip to Albuquerque.
Hi Cheston, thank you for sharing your experience. We’re sorry your stay didn’t go as smoothly as expected and appreciate your patience during the room changes. It’s great to know one of our team members was able to assist you promptly — we’ll be sure to share your kind words with her. Your feedback helps us identify areas where we can improve for future guests.