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兰德马尔科斯塔洛斯吉甘特斯家庭度假村

Landmar Costa Los Gigantes Family Resort

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Guest（Other） 2025-07-01
Lovely complex. Nice rooms, small enough but all you need. Had a nice one with direct access to the pool from the balcony. Cleaned daily with fresh towels. Lovely pools and entertainment was grand. Location was great. Parking on site was a few euro per day but no spaces when we checked in so I parked on the road nearby. No problem getting a space nearby for the rest of the stay. Activities on site were great (tennis, crazy golf, football pitch, volleyball, basketball) all included. The high ropes were not working at the time of the stay. Food in the restaurant was really nice and high quality but a couple of times the grilled chicken was not fully cooked. I think the chefs cooking in front of people queueing made them feel they needed to serve it too early. Snack bars were dotted around and good too. Drinks were good. Only down side was the cockroaches. A nightly round of searching under the beds. Usually would find at least one, worst evening was 3. Also quite a few around the bar area in the evenings. May be the location, but other hotels we stayed in on this trip didn't have the same issue (or maybe at least they had some level of containment as the only cockroaches found were already dead or dying). Not much around the area if you want to venture out without a car, apart from a lidl a couple of shops by the beach and the fantastic views of Los Gigantes down the road. Great place to explore the island from by car otherwise stay on site and enjoy the all inclusive.
Guest（Other） 2025-05-01
Lovely stay. Staff are very nice and helpful. Lots of food variety. Lots to do for smaller children
酒店回复：
Dear Stephanie, First of all we would like to thank you for taking the time to send us your comment through our social networks, as well as the good rating given.Being guest satisfaction our priority, we are pleased to know that your stay with us has been excellent. Please do not doubt that we will pass on all your good comments to the departments involved. It is comments like yours that make us feel that we are working in the right direction.On behalf of the whole team, we look forward to welcoming you again soon.Best regards,
Guest（Family） 2025-02-01
Brilliant stay for a family vacation. Loads of activities for the kids and very well managed property.
酒店回复：
Dear Ashish, Thank you for your wonderful feedback! We're delighted to hear that you had a brilliant family vacation and that the activities and property management met your expectations.If you’d like to support us even more, we’d truly appreciate it if you could share your fantastic rating on our other social media platforms. Your feedback is incredibly valuable to our team and helps us continue delivering unforgettable experiences.We look forward to welcoming you and your family again soon!Regards,
Guest（Family） 2025-01-01
The options for food was incredible, my sons loved. It was much more than I expected. I would definitely recommend this place to everyone I know.
酒店回复：
Dear Marlan,First of all we would like to thank you for taking the time to send us your comments through our social networks. Being guest satisfaction our priority, we are pleased to know that your stay with us has been excellent. Please do not doubt that we will take into account all your comments and we will share them with the mentioned departments.On behalf of the entire team, we look forward to welcoming you again soon.Best regards,
Guest（Family） 2025-01-01
Not the nicest all-inclusive but perfect for a family on a budget. There was a lot for the kids to do. Our disappointment was the room. Outdated with cheap appliances. The fridge wasn’t actually a “fridge” we were told. This was a challenge for us because we needed a way to keep my baby’s milk cold. The breakfast buffet had a lot of choices but less so for lunch and dinner. The spa was nice. My son had fun at the kids club. The baby club was closed Tues and Wed and they require an extra fee. Overall not a bad place to stay if you are on a budget.
酒店回复：
Dear Kathryn,First of all we would like to thank you for taking the time to send us your comment through our social networks.As guest satisfaction is our priority, we regret that we did not meet 100% of your expectations. Please do not doubt that we will take into account all your comments and suggestions so that we can continue to improve.On behalf of the entire team, we hope you will give us the opportunity to host you again.Best regards,
Guest（其他） 2024-12-01
Muy mal estado La estación cuestión recepción todo bien comida pasable habitación en muy mal estado nos cambiaron dos veces olía humedad y nunca mejoraron la habitación va en peor muebles rotos enchufes roto y no es que se pague barato
酒店回复：
Estimado Felipe,Gracias por compartir su experiencia sobre su estancia en Landmar Costa los Gigantes Family Resort.Lamentamos sinceramente que la habitación no haya cumplido con sus expectativas y que haya tenido inconvenientes con el estado de las instalaciones. Apreciamos mucho sus comentarios, ya que nos ayudan a identificar áreas en las que debemos mejorar. Lamentamos no haber estado a la altura de lo que espera de nosotros, especialmente en cuanto a la limpieza y el mantenimiento de las habitaciones. Le aseguramos que tomaremos en cuenta sus observaciones para realizar los ajustes necesarios y ofrecer un servicio de mejor calidad en el futuro.Agradecemos también sus comentarios sobre la comida y la recepción, que nos motivan a seguir mejorando. Si decide visitarnos nuevamente, estaremos encantados de asegurarnos de que su experiencia sea mucho más satisfactoria.Saludos cordiales,
Guest（其他） 2024-11-01
Bon hotel pour les familles J’ai passé une semaine dans cet hotel avec mon épouse et ma fille de 4 ans. Cet hotel est tres orienté famille. Tout est adapté pour les enfants (Toilettes, buffets etc). la quasi totalité des clients sont des familles. Cela impliques aussi quelques inconvénients et notamment le niveau sonore dans les espaces clos (restaurants etc.). Les infrastructures sont globalement bonnes meme si un rafraichissement serait bienvenu a certains endroits. J’ai globalement ete assez de?u du service de restauration. Les plats sont peu variés et sont quasi exclusivement industriels. Pour les clients sans enfant, je pense qu’il est plus judicieux de choisir un autre hotel.
酒店回复：
Dear Pierre,First of all we would like to thank you for taking the time to send us your comments through our social networks.Being guest satisfaction our priority, we are pleased to know that your stay with us has been good, however, we regret the aspects in which we have not met your expectations. Please do not doubt that we will take your comments and suggestions into account so that we can continue to improve.On behalf of the entire team, we look forward to welcoming you back soon.Best regards,
Guest（家庭旅游） 2024-10-01
Die M?glichkeiten für Kinder waren herausragend. Insbesondere das Trampolin. Die Pools k?nnten etwas liebevoller/interessanter gestaltet sein, aber sind sehr gro? und es gibt immer ausreichend liegen. Das Zimmer war sauber. Die t?gliche Reinigung war teilweise nicht ausreichend, da einige haare zurückblieben. Beim Essen gab es viel Auswahl. Es war nicht immer alles nach unserem Geschmack, aber man konnte immer etwas finden.
酒店回复：
Sehr geehrte Anne Marie,vielen Dank für Ihren ausführlichen Kommentar! Es freut uns zu h?ren, dass die Einrichtungen für Kinder, insbesondere das Trampolin, Ihnen gefallen haben. Wir sch?tzen auch Ihre Kommentare zu den Pools und der Sauberkeit; wir werden Ihre Verbesserungsvorschl?ge berücksichtigen. Wir bemühen uns, eine gro?e Auswahl an Speisen anzubieten, und es ist sch?n, dass Sie immer etwas gefunden haben, das Ihnen geschmeckt hat. Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrü?en zu dürfen, und danken Ihnen für Ihr wertvolles Feedback!
Guest（情侣） 2024-09-01
Bien dans l’ensemble. Chambre propre mais lieux communs un peu moins. Notre semaine a été bien occupée entre la plage (plus facile d’y aller que de revenir car h?tel en hauteur), excursions volcans, excursions bateau et piscine . Les buffets étaient biens. Peut être rappeler les règles de vie en communauté serait utile pour certains touristes qui ne font vraiment pas attention au bruit.
酒店回复：
Chère Hélo?se,Nous voulons remercier vous pour le temps que vous avez dédié à partager votre opinion.Nous espérons vous voir bient?t dans notre h?tel.Avec nos meilleurs v?ux,

兰德马尔科斯塔洛斯吉甘特斯家庭度假村预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

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兰德马尔科斯塔洛斯吉甘特斯家庭度假村地址：加那利群岛 · Comarca de Isora · · Calle Juan Manuel Capdevielle San Martín 8

兰德马尔科斯塔洛斯吉甘特斯家庭度假村 ◎ Landmar Costa Los Gigantes Family Resort
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兰德马尔科斯塔洛斯吉甘特斯家庭度假村

客户评价 由实住客人提供的真实点评

Guest（Other） 2025-07-01

Guest（Other） 2025-05-01

Guest（Family） 2025-02-01

Guest（Family） 2025-01-01

Guest（Family） 2025-01-01

Guest（其他） 2024-12-01

Guest（其他） 2024-11-01

Guest（家庭旅游） 2024-10-01

Guest（情侣） 2024-09-01

客户评价由实住客人提供的真实点评