Dear Mr. Patnaik,Thank you for taking the time to share your experience with us. We’re delighted to hear that you found our staff friendly and appreciated the property's convenient location. We sincerely regret that certain aspects of your stay did not meet expectations—particularly the air conditioning and bathroom facilities. Please be assured that your feedback has been shared with our maintenance team and we are actively working to address these concerns to enhance guest comfort. We value your input and hope to have the opportunity to welcome you again with an improved experience.Kind Regards