客户评价
由实住客人提供的真实点评
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Walked in to a Freezing Room with Windows Open in the Middle of Winter and a Lack of Sufficient Heating for a Room its Size (Room 15). No Radiators in Room just an Aircon above Entrance. Bedding was suitable for Summer not Winter..............Warmer in an Igloo.
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Hotel room was freezing, no point in complaining, they should know if the heating is working and we where only staying for one night and that will be the first and last time we stay. As they say you pay for what you get.
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The staff member was pleasant and helpful, but the room was spartan, the bed broken, the TV mounted on the wall at a jaunty angle, the stairs and hallway dirty and unkept, the outer door broken, and no plug available for the bath, which put a dampner bit of bit of a dampner on things
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Room was large in size
Socket for lights was hanging off
Behind bed was dusty and dirty
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Staff were very helpful and the room was very spacious and it was lovely to have the balcony. Great location and easy access to taxis and public transport
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The hotel is in the centre of Leicester, very near the shops, the room is nice even though it's a budget room, got the amenities like tea making and beautiful shower.
The hotel is hard to locate, due to there is no frontage, and the one way traffic system, got list a few time, parking is at nearby Highcross car park, it cost ￡6.00 for 24 hours because of concessions
Over all it's a pleasant stay
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Won’t recommend
Would not recommend this place
That’s the second time I stayed just because it was a convenient location for me but the service is so bad and the rooms are so badly isolated
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Location is convenient. Close to dining, shopping and entertainment. No transportation needed to get around. Friendly staff. Affordable. Rooms had everything we needed and was clean.
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Not worth the stay.
Small blood stains on the pillow and the floor was not swept at all - was plenty evidence of hair from the previous guest. Entrance door could easily be left open and since there was no reception from 10pm that allowed individuals from outside to make it inside the hotel premises. That led to one occasion unfortunately homeless people sleeping inside the entrance of the property by the lift. On top of that one night I had the wonderful experience of a drunk person knocking on my door and trying to enter at 2am in the morning.
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It was alright but one thing that made me feel incredibly unsafe and uncomfortable was the fact that our door was left open during the time we were out by room service. Apparently they had forgotten something so they went upstairs to collect it. Me and my friend arrived after going out and about to notice the door wide open. We noticed some cleaning supplies so we assumed that room service would return. We waited about 30 minutes. Still no sign of anyone. Later that day I made a complaint as it was incredibly reckless. The manager had apologized and explained why it happened but didn't treat it as a serious issue. Probably won't book here again :/
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莱斯特市中心维拉雷酒店预订电话：+8620-86009099
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其他咨询：+44-1162421330 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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莱斯特市中心维拉雷酒店地址：莱斯特郡 · 莱斯特 · · 19 St. Nicholas Place
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