Dear Valued Guest Thank you for sharing your observations! We’re glad you appreciated the unique setting of the hotel and its high-altitude location. Your note about other tea factories producing high quality Ceylon tea is interesting and adds great context to the region’s tea heritage.Warm Regards General ManagerHeritance Tea Factory
Dear Valued Guest Thank you for your feedback. We’re sorry your experience did not meet expectations and appreciate your honest comments. Your observations will be shared with our team to help us improve our services and facilities.Warm Regards General ManagerHeritance Tea Factory
Dear Valued Guest Thank you for your thoughtful review! We’re delighted you enjoyed the unique setting, the pink sunset, and the atmosphere during dinner. We also appreciate your feedback regarding the facilities and will take it into consideration for future improvements.Warm Regards General ManagerHeritance Tea Factory
Dear Valued Guest, Thank you for your kind words! We're so happy to hear you had a lovely stay and that our staff made a positive impression with their friendly and helpful service. We hope to welcome you back soon!Warm RegardsGeneral ManagerHeritance Tea Factory
