Thank you so much for taking the time to share your kind feedback and for staying with us.We’re delighted to hear that you found your room clean, enjoyed our fantastic staff, and that breakfast exceeded your expectations. Your comments truly mean a lot to our team, as we work hard every day to create a comfortable and welcoming experience for our guests.We sincerely appreciate your support and hope to have the pleasure of welcoming you back again very soon for another great stay.
Thank you for taking the time to share such detailed feedback about your stay with us. We truly appreciate you choosing our hotel and for being open about your experience.I’m very sorry to hear that the cleanliness and housekeeping service did not meet expectations. Not receiving proper room servicing, including fresh linens and thorough cleaning, is unacceptable and certainly not the standard we aim to provide. I also apologize for the overall condition and maintenance concerns you experienced. Your comments have been shared with our housekeeping and leadership teams so this can be addressed immediately.I appreciate you acknowledging the team member who was helpful and attentive, and I will be sure that recognition is passed along. I also value your feedback regarding breakfast. While I’m glad you enjoyed the variety of hot items, I apologize for the quality issues you noticed with some products. This is being reviewed with our breakfast team.Regarding parking, thank you for noting your experience. Our parking garage is connected but operates as public parking, with access primarily on the second floor and a daily fee for in and out privileges using a QR code. I’m sorry this setup was inconvenient and not clearly explained.Your feedback is important to us, and it helps us identify areas where we must improve. We regret that your stay did not meet expectations, but we do hope you will consider giving us another opportunity in the future to provide the level of service and comfort you deserve.Warm regards,Hotel Management Team
Thank you for taking the time to share your wonderful feedback and for staying with us. We’re delighted to hear you enjoyed the room amenities, found the bed and pillows amazing, and appreciated the cleanliness and great location.We truly appreciate your kind words and hope to welcome you back again soon.
Hi Anne,Thank you so much for taking the time to share your wonderful feedback and for staying with us. We’re thrilled to hear you loved your beautiful suite, full kitchen, comfortable bed, and modern bathroom.We’re also glad you enjoyed the delicious breakfast and experienced kind service from our team. Your kind words truly mean a lot to us.We hope to welcome you back to Element Omaha Midtown Crossing again very soon.
This is so great to hear! We appreciate your wonderful feedback. I hope to see you guys in the near future.
Thank you for taking the time to let us know about your amazing experience with us. We hope to see you again in the near future. Please let us know if there is anything we can do to accommodate your next visit.
Dear Rolisha,Thank you so much for your wonderful review and perfect 10/10 rating! We’re delighted to hear that your experience with Ms. Jackie made such a positive impression. She truly embodies the warm and professional service we strive to deliver every day , I’ll be sure to share your kind words with her.We’re so glad you plan to return and recommend us to others that means the world to us! We look forward to welcoming you back soon for another great stay at Element Omaha Midtown Crossing.
Dear Asheley,Thank you for the 10/10 rating, we hope to see you again.
