客户评价
由实住客人提供的真实点评
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This is a great hotel with spectacular views and a really great team. They go out of their way to help you out. The property has a large area and you can go for nice hike within the grounds. We had gone for a company offsite and had a great experience but one big issue was the food. A small group had a fixed menu meal served on the first day and both the food and service was spectacular. On par with the best restaurants in Bombay. The other meals were buffets which were a complete disaster. Similar to worst generic wedding buffets you would get at a 3 star hotel. Pita bread like leather, chicken and fish that is inedible. Also the breakfast buffet service breaks down - you order an eggs benedict and bacon on the side - the bacon will be served 5 mins after you’ve finished eating your eggs. Similarly, order a coke with your lunch and it will be served long after you’ve finished your meal. If they fix their buffet issues, it is an awesome property with great rooms and a really nice team.
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We had an amazing stay at Taj Guras , stay with kanchanjaunga view , food ,staff, bar all were at its best, Place be with yourself
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Unlike in many other IHCL properties, this is a little laid-back (in a good way) experience. I will try to use the right keywords and also give constructive feedback - The welcome was 'prompt'. The restaurant teams (soi & sake and as well as machan) were very courteous and warm. Always smiling. "Arya", "Saurabh" and "Deepankar" were really wonderful. The highlight of the whole stay was the stargazing night. "Umakant" stayed back after dinner only to help us with the whole stargazing experience. I know he is an outside vendor but definitely embodied the Taj spirit. The take-away food during my trip to Nathula had mixed moments - first, good thing was that the hotel instantly agreed to help me; Second, the not so good thing was that the overall packaging and qty was a little underwhelming. Having said that, "Anil" from the front desk was always available for anything and everything. Patiently hearing, assisting, advising. The F&B experience was amazing. Every team member was smiling and were always eager to help. Again, "Arya", "Saurabh" ***** with the whole team at Machan were exceptional. The Hi tea experience was also amazing. Both, the quality and quantity were exceptional. The dinner at the japanese cuisine restaurant was also exceptional. The way "Deepankar" and team showered respect and chef "sunny" (Hopefully I got the name right) came and acknowledged our presence... that was nice. Also the fact that we were given a very nice and different desert to try on the occasion of my parents' anniversary- it was really nice. Jaccuzi was exceptional. We did not miss swiming pool even for a second. The whole celebration of the milestone could have been more warm and over the top (best ref points are falaknuma Palace and umaid bhawan). Overall, it was a perfect trip.
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Taj means Taj...?? Everything was really very good...?? If we talk about the room, it was an excellent experience ??Oh my God?? that Kanchenjunga view will be remembered for a lifetime. The hotel’s location was also very nice and peaceful. Talking about the staff, they were very polite, which is truly the identity of Taj. Now coming to the food..??the taste was good, but it wasn’t satisfying, and it was extremely expensive. The laundry service was awesome. Overall, everything was good...????????
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Property was very toddler friendly and all the staff looked after my 2 year old. Special mention of Rahul who was arranging the activities. I loved birdwatching and the bon fire with tent. The sky was clear to see the great bear constellation with naked eyes. views of the sleeping budhaa range were equally stunning.
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We had a wonderful stay at Taj Guras Kutir. Unfortunately, at the very start of our trip, our son developed an upset stomach even before we could enter Gangtok. The way the hotel team handled the situation truly stood out, they took exceptional care of his food and overall wellbeing, which gave us great peace of mind as parents. The staff were incredibly hospitable and friendly, and Taj has truly upped its game here. A special shout-out to Bhawesh at Machaan and Pranab, the F&B Head, for their support. Our kids also had a great time with the activities, especially the rocket-making and launching, which they absolutely loved. Thank you to the entire team for making our stay so comfortable and memorable.
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Amazing location, amazing rooms and amazing ambience. Service needs an uplift to match the standards of a taj property.
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Thank you to entire team of Taj Guras Kutir for making our holiday so warm and welcoming. Prana, Aruna rest of the reception and travel desk staff made sure that we settled in our room smoothly when we arrived on dec 22 after a long drive from Siliguri. Bidhya, Arya, Saurabh, Rishmani, bhavesh,Tanisha ***** with other teammates made sure that we enjoy our meals with smiles and laughter. The food was absolutely delicious with various options to choose from. The view from the room , deck was magical especially when kangchanjunga and rest of the Himalayan range was visible. The entire property makes you feel relaxed and comfortable. We did enjoy nathula pass and gangtok sightseeing but a day spent reading book and relaxing in the hotel made our trip more special. Vir and dolma made our spa experience beautiful. Mr Gosh , Mr Anil were always there to check on our comfort and to any help we needed. Sikkim is indeed a very beautiful state with warm people but Taj guras Kutir made our holiday enchanting. Every evening prayer and chanting was magical. Thank you all from bottom of our heart.
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Wonderful location friendly and courteous staff. Best place to spend your holidays doing nothing
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Initial hiccups with the room (stink in the bathroom) which was resolved asap. The location, staff and the stay was excellent. Aditya @ the front desk Pranav was very helpful and courteous. The food was great (especially the local sikkimese thali) Rocket launch activity was fun for my 6 yr old. We enjoyed the lounge. Room with alcove was really awesome. Far away from the hustle bustle of the market / CBD area. Above all and really appreciated the detailing of the housekeeping team. They were the best.
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塔吉古拉斯库蒂尔度假村 Taj Guras Kutir Resort & Spa, Gangtok(Taj Guras Kutir Resort & Spa, Gangtok)预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+91-3592285000 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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塔吉古拉斯库蒂尔度假村 Taj Guras Kutir Resort & Spa, Gangtok(Taj Guras Kutir Resort & Spa, Gangtok)地址：锡金邦 · 东锡金县 · · Plot No. 1396 & 1397, Pangthang Forest Block, 737103 东锡金县, 锡金邦, 印度
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