Dear Mr. P1768KDEMMAM Many thanks for taking the time to share your experience. We're so glad you enjoyed your stay and appreciated the peaceful atmosphere, cleanliness, and lovely room with a pool view. Regarding the entertainment, our animation manager ensures that all events finish before the official quiet hours begin. The schedule is carefully planned to allow our early-rising guests to get a good night’s rest. Your comments help us maintain the right balance between evening activities and guest comfort, and we truly value that. We hope to welcome you back again soon! Kind Regards, Panagiotopoulos Panagiotis Front Office Agent
Dear Mrs. HelenbE4182WN, We sincerely appreciate your thorough and thoughtful feedback! The location of our hotel is ideal — close enough to explore the charming harbor, shops, and restaurants of Sissi by foot, yet peaceful and private enough for total relaxation. We’re glad you found the room comfortable and well-equipped. Our king-size beds are chosen specifically to ensure a restful night’s sleep, and we’re happy to hear that the cleanliness and upkeep met your expectations. Thank you for your kind words about the breakfast and buffet. We also appreciate your nice comments about our staff. We're glad you enjoyed the entertainment — the acrobatic show is one of the special evenings we offer. October can be a lovely time to visit — not too hot, not too cold — perfect for a more relaxed holiday pace. While the weather can be a little unpredictable, it rarely stays gloomy for long. We would be delighted to welcome you back again for another calm and quality stay in Sissi! Kind Regards, Panagiotopoulos Panagiotis Front Office Agent
Dear U5777SUjohno, hank you so much for your wonderful review! We’re absolutely delighted to hear that you had such an enjoyable and relaxing stay with us at Castello Boutique Hotel. It's fantastic to know that you loved the pool area, found the room comfortable and beautifully designed, and made the most of our great location near Sissi’s charming harbour. Your kind words about our breakfast service — and especially your special mention of Konstantina — truly mean a lot. We’ll be sure to pass on your compliments to her and the rest of our team, who take great pride in creating a welcoming and memorable experience for all our guests. It was a pleasure having you with us, and we truly appreciate your recommendation. We look forward to welcoming you back for another unforgettable stay in the future! Best regards, Afroditi Kofou-Oppio Front Office Manager
Dear Compass17392895451, Thank you so much for your lovely review! We're truly delighted to hear that your stay at Castello Hotel & Spa felt like living the dream. It’s wonderful to know you enjoyed the peaceful atmosphere, your private suite, and the warm hospitality that makes Sissi such a special place. We're also glad you had the chance to explore the local history and culture — and, of course, enjoy the sunshine, swimming, and delicious food (especially the cakes!). We hope to have the pleasure of welcoming you back for another dreamy escape in the near future. Warmest regards, Afroditi Kofou-Oppio Front Office Manager
Dear Satish7, Thank you very much for choosing our hotel for your stay and for taking the time to share your experience with us. We are delighted to read that you were happy with our staff and facilities. All your kind words have already been shared with the entire hotel team - as it encourages us all more to strive for the best Allow us to clarify that our hotel does not have any policy requiring guest to order a drink in order to enjoy the evening entertainment. It seems that there has been a misunderstanding on this occasion, and we are truly sorry if this might have caused you any inconvenience. Furthermore, kindly note that both our Hotel Manager as well as our Food and Beverage Manager are present at the hotel for many hours each day and is always available to meet with our guest regarding any questions or concerns. We sincerely regret if we gave you the impression that we were not available, as this was certainly not our intention. Once again, thank you for your positive comments and constructive feedback. We do hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable and enjoyable experience. Yours sincerely, Afroditi Kofou-Oppio Front Office Manager
Dear 286madisont, Thank you very much for your feedback! We're delighted to hear that you enjoyed the peaceful atmosphere of the hotel and had a relaxing stay. We appreciate your comment about the buffet variety and are glad to know the quality of the food met your expectations. We hope to have the pleasure of welcoming you back for another restful getaway! Warmest regards, Afroditi Kofou-Oppio Front Office Manager
Dear 122alixg, Thank you so much for your kind words and recommendation! We’re thrilled to hear you enjoyed your stay with us — from the comfort and cleanliness of the hotel to the variety at breakfast and relaxing moments by the pool. It's great to know you appreciated the aqua gym sessions and our team's attentiveness during your sunbathing time. We’re also glad you enjoyed the convenient location near the sea and local spots. We hope to welcome you back again soon! Kindest regards, Afroditi Kofou-Oppio Front Office Manager
Dear anaisw770, Thank you for your lovely review! We’re so pleased to hear you enjoyed your stay with us. It’s great that you liked your room and the view overlooking the church — it really does add a special charm to the atmosphere, especially when paired with the garden and poolside greenery. We’re also happy to hear you appreciated the peaceful setting and relaxing vibe in the sunbed area. Your kind words about our team mean a lot — the staff will be delighted to know they helped make your stay a pleasant one. And we're glad the breakfast selection met your expectations, offering a variety of hot and cold options to start the day right. We hope to welcome you back again soon! Kind regards, Afroditi Kofou-Oppio Front Office Manager
Dear Lorna M, Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you enjoyed your stay with us — from the room with your own pool to our food, service, and peaceful location. It's especially rewarding to know that you found our staff friendly and welcoming, and that you were able to truly relax and make the most of your time here. We’re also glad you appreciated the convenience of being close to the beach, shops, and restaurants, while still enjoying the calm atmosphere of the hotel. We truly hope to welcome you back again in the future for another relaxing and memorable stay. Warmest regards, Afroditi Kofou-Oppio Front Office Manager